Introduction

At Glow Face Club, your privacy is important to us. This Privacy Policy explains how Glow Brands Pty Ltd (referred to as "Glow Face Club," "we," "our," or "us") collects, uses, discloses, and protects the personal information of our customers, website visitors, and users of our products and services. By using our website, purchasing our products, or engaging with our services, you consent to the data practices described in this policy. The Glow Face Club trademark is owned by Glow Beauty Group Pty Ltd.

1. Information We Collect

We collect information to improve our services and provide a seamless experience for you. The types of personal information we may collect include:

• Personal Identification Information: Name, email address, postal address, phone number, and other contact information.
• Transaction Information: Details of purchases you’ve made, including payment information (handled through secure third-party payment processors).
• Technical Information: IP address, browser type, device information, and other technical details collected automatically when you visit our website.
• User Preferences and Behavior: Information about your preferences, such as items viewed or added to your cart, and how you interact with our website.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To fulfill orders and provide customer service
• To personalize your experience with Glow Face Club
• To communicate promotions, updates, and information about new products, services, or changes to our terms and policies
• To analyze usage and improve our website, products, and services
• To protect the security of our users, our website, and our business

3. Sharing Your Information

Glow Face Club respects your privacy and will not share your personal information with third parties except as outlined in this policy or as required by law. We may share information with:

• Service Providers: Third-party companies we work with to fulfill orders, process payments, or send communications on our behalf.
• Legal Compliance: When required by law or legal processes to provide information to government authorities or law enforcement.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to recognize you and remember your preferences. You can control the use of cookies through your browser settings, but disabling cookies may limit your use of certain website features.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information at any time by contacting us
• Opt-out of receiving promotional emails by clicking the unsubscribe link in our emails
• Request the deletion of your personal information, subject to legal requirements and our need to fulfill ongoing obligations

6. Security of Your Information

Glow Face Club is committed to protecting your personal information. We use appropriate security measures to safeguard your data. However, please be aware that no security system is impenetrable, and we cannot guarantee complete security.

7. Children's Privacy

Our website and services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we may have collected data from a child, please contact us immediately.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last revision will be updated at the top. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: