Terms and Conditions for Glow Face Club, a Glow Brands Pty Ltd Company

Welcome to Glow Face Club! These Terms and Conditions ("Terms") govern your use of our website, products, and services, operated by Glow Brands Pty Ltd (referred to as "Glow Face Club," "we," "our," or "us"). By accessing our website or purchasing our products, you agree to these Terms. If you do not agree, please discontinue use of our services.

1. General Terms

By accessing and using our website or purchasing our products, you confirm that you are at least 18 years old or have reached the legal age of majority in your jurisdiction and are capable of entering into a binding contract.

2. Orders and Payments

• Order Acceptance: Orders placed on our website are subject to acceptance. We reserve the right to cancel or limit orders for any reason, such as availability, payment issues, or suspicious activity.
• Pricing: Prices are displayed in AUD. Prices are subject to change without notice, but changes will not affect orders already placed and confirmed.
• Payment: Payments are processed at the time of purchase through secure payment methods. By providing payment details, you confirm that you have authorization to use the payment method provided.

3. Shipping and Delivery

We process and ship orders promptly. Estimated delivery times are for guidance only and may vary due to location, stock availability, or unforeseen circumstances. Glow Face Club is not responsible for delays outside our control, such as shipping carrier delays.

4. Returns and 60-Day Product Guarantee

We are committed to ensuring customer satisfaction with a 60-day product guarantee:

• 60-Day Guarantee: If you’re not satisfied with your purchase, you may return or exchange it within 60 days from the date of purchase.
• Eligibility: Eligible items should be returned in their original packaging. Opened or used items may qualify for a partial refund or store credit based on the condition upon return.
• Return Process: To initiate a return, please contact us within 60 days. We will provide return instructions and options for a refund, replacement, or store credit.
• Refunds: Refunds are issued upon receipt and inspection of returned items. Shipping fees may not be refundable unless the return is due to an error on our part.

5. Intellectual Property

The content, logos, trademarks, and all intellectual property on our website belong to or are licensed by Glow Brands Pty Ltd, with the Glow Face Club trademark owned by Glow Beauty Group Pty Ltd. Unauthorized use of any intellectual property is strictly prohibited.

6. Limitation of Liability

To the fullest extent permitted by law, Glow Face Club is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services, including any loss of data, revenue, or profits. This applies even if we were advised of the possibility of such damages.

7. Disclaimer of Warranties

Our products and services are provided "as is" without any warranty, express or implied. We do not guarantee that our website will be error-free or uninterrupted, or that any information on it is complete or accurate.

8. User Responsibilities

By using our website and services, you agree to:

• Provide accurate and current information.
• Comply with all applicable laws and regulations.
• Avoid activities that could interfere with or disrupt our website or services.

9. Third-Party Links

Our website may contain links to third-party websites or services not owned or controlled by Glow Face Club. We are not responsible for the content, privacy practices, or activities of these third-party sites and recommend reviewing their policies.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. By continuing to use our website and services after changes are posted, you agree to the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Disputes arising from these Terms or your use of our services will be resolved in the courts of Victoria, Australia.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at: